Online Textbooks

eCampus.com

OAS is partnering with eCampus.com to offer a new online platform for textbooks.

eCampus.com is a leader in online textbook services and provides comprehensive textbook and course material solutions completely online through 24/7 access. You can also contact eCampus directly at oneonta@ecampus.com.

Students

eCampus Online Bookstore

Student FAQ's

We are your school’s official bookstore and by ordering through the Online Bookstore, we guarantee you will receive the correct items for your courses. We also have a dedicated customer service department to answer any questions you have. Finally, we monitor all orders daily to ensure you receive books as quickly as possible and before the start of class.

If you do not see a textbook listed for a particular class, this could be because either there is no text required for the course or the instructor has not yet made a textbook decision. You will need to check back periodically to see if a book has been added.

The Online Bookstore’s goal is to offer students the most competitive price for their textbook purchases. With our competitive pricing model, textbook prices are subject to change based on market prices and inventory conditions.

Marketplace books are items listed and shipped by individual sellers, such as other students and parents. These sellers must confirm your order within three business days. Each marketplace book has its own condition description and shipping cost associated, so please be sure to read the item’s description before ordering. Not all marketplace items are available for expedited shipping and these items will arrive separately from the rest of your order.

Books are shipped based on availability. The availability of each book will be indicated under the condition of each item. If a book is in stock and your order is placed before 11:00 a.m. EST, it will ship same day. Any orders placed after 11:00 a.m. EST will ship the next business day. If all items are not in stock, your order will ship complete. This means the order will be held and shipped once the entire order is filled. If the order has not yet been filled and it is within two weeks of the course start date, items will ship as they become available and you may receive multiple packages. Your books will be shipped via your selected shipping method and delivered Monday through Friday.

When entering shipping information, you will have the option to check the “Ship to Campus” box to ship directly to your campus. You may also choose to ship your books to your home address or an alternate address.

Yes. If you have funds loaded to your student account you may use that to purchase your textbooks. The funds will be available to apply to your purchase on the payment screen. If your funds do not cover the cost of the order, you will need to use a credit or debit card to cover the remaining total.

If you are renting any of your textbooks a credit card is required to keep on file as collateral. In the event that your rental book is not returned by the rental return date or is returned damaged your card will be charged the price of a new copy. The card must have an expiration date that is beyond the rental return date to be accepted. If the rental textbooks are returned to us on time and in good condition, this credit card will not be charged.

Your credit card will be authorized and charged upon placing your order. If you are renting books, your card will remain on file in case the rented items are not returned in saleable condition or not returned at all.

Yes, you can use your campus card to place an order. If you have a family member that wants to help pay for your books, they can purchase eCampus gift certificates by visiting the Online Bookstore at oneonta.ecampus.com and selecting “Gift Certificates” at the bottom of the screen under “Quick Links”. Please note – these gift certificates are for use at the Online Bookstore only.

Select “My Account” at the top-right corner of the SUNY Oneonta Online Bookstore. After signing in to your account, you can check the status of your order, buyback, or return.

Please contact the Online Bookstore Customer Service department: Phone: 859-209-6958 Email: bookstore@ecampus.com

Yes, we do take debit cards, as long as they have the VISA or MasterCard logo. We also accept Visa, MasterCard, American Express, Discover credit cards, and PayPal for payment of online purchases.

Representatives from the Online Bookstore will be on site at the end of each semester for you to return rentals
and sell your textbooks for cash. You can also sell textbooks online 24/7. Go to the Online Bookstore website.

  1. Select the Sell Textbooks button
  2. Enter the ISBNs of the books you wish to sell (up to 8 at a time) and select Get Quote
  3. You can select whether you want to receive a check, direct deposit, or in-store credit
    1. If in-store credit is selected, an additional bonus will be added to the buyback amount. The credit will be available on the payment screen when future orders are placed.
  4. Select the textbooks you wish to sell back and choose Sell This Book
  5. Enter your login information or continue as a New Customer if this is your first time selling back
  6. Select the method of payment you would like to receive
  7. Print your free UPS label and stick it on the box in which you will ship your books
  8. Be sure you take the books to a UPS location and NOT the post office
  9. Wait for your payment!
    1. Checks and direct deposit may take up to 4-6 business days
    2. In-store credit should be available within 3-5 business days of delivery to our warehouse

Faculty

Faculty Fast Adoption Tool

Faculty FAQ's

Adoptions are due 4 - 6 weeks prior to the first day of student registration. This allows the SUNY Oneonta Online Bookstore Team adequate time to check publisher availability and communicate problem titles prior to students ordering.

The Higher Education Opportunity Act (HEOA) has provisions to reduce costs to students while supporting instructors’ ability to select high-quality course materials. HEOA requires that course book information be made available to students before they enroll in a course. SUNY Oneonta complies with HEOA by asking faculty to submit course adoptions to their Online Bookstore so they can be listed accordingly. This act requires that textbooks be listed as accurately as possible prior to the first date of student registration.

Providing book lists to the Online Bookstore before the deadline makes it possible for us to buy back textbooks at premium pricing for your students at the end of each semester and offer them at a discount in the future as used or rental textbooks.

Log in to your myOneonta faculty portal. Select Textbook Adoption Tool under the Faculty/Staff links. Select Course Search and choose the course you wish to update.

To add an adoption, select the Add Adoptions button under Course Adoptions Details. Enter the 10 or 13-digit ISBN in the ISBN/UPC/Product field and choose the Importance level. Select Add Adoption to add the product to the course.

Adoption reminders will be sent out via email to all instructors and administrators assigned to a course. If you have not submitted adoptions or your adoptions have not been approved, you will receive two email reminders prior to the adoption deadline. Once a course is approved, the reminders will cease. You will receive a final email after the adoption deadline if you did not submit adoptions.

The FAST system receives automatic updates from SUNY Oneonta. The information shown for your course in FAST is the information we receive directly from the Registrar. Canceled courses, course names, course sections, instructors and enrollment are all part of this automatic integration. If you do not see the courses listed in FAST that you are responsible for, please email your Online Bookstore Team and let them know which courses are not listed.

Until an adoption is added to a course, or “Textbooks are not required for this course” is selected, each course will default to “Textbooks to be determined” status. This allows SUNY Oneonta to remain HEOA compliant, while also informing the students to check back at a later time. If books are added after the deadline, a course will automatically be marked “TBD” for 24-48 hours, until the SUNY Oneonta Online Bookstore Team can confirm publisher availability. You will only be notified if an issue with the adopted text exists

You can view your past adoptions by selecting the Adoption History button located under the Course Adoptions Details bar. Simply check the box adjacent to the ISBN you wish to add and select Add Adoptions.

If you wish to adopt an item for your course that is not in our product catalog (custom books, course packs, foreign titles, calculators, lab coats, clickers, etc.) – just select the Click here link to send your SUNY Oneonta Online Bookstore Team a message. We ask that you provide us all information you find because it will be helpful when adding this book or product to our catalog. After this item is created, we will add it to the course on your behalf and send you a confirmation email once this is complete.

Course adoptions will remain the same per course, not per instructor. If an instructor changes for a course, the adoption submitted will remain listed for that course. The new instructor may change the previously listed adoption if they do so before the adoption deadline. The new instructor must email the SUNY Oneonta Online Bookstore Team if they wish to change adoptions after the deadline.

No, you may add the same book to several sections by entering the item into one course. After you have added an adoption and approved it for one section, select the Copy All button and choose the course(s) you wish to duplicate this adoption(s) to.

Adoptions can only be removed through FAST before the deadline. To remove an adoption, select the black and white X to the right of the book comments box. To remove adoptions after the deadline, you must email your SUNY Oneonta Online Bookstore Team. This allows our customer service team to contact students who may have already ordered the item.

Prices and purchasing options can be reviewed by using the Adoption Tool on the dashboard at the top of the FAST page. Enter the ISBN in the search bar, then select Details.

After you add an adoption to a course, you may add a book comment in the white text box to the right of the item you listed. To view how these comments will appear to your students, select the Preview button above the Course Adoptions Details bar.

After a book is added to a course, a Request Desk Copy button will appear below the white book comment box. You can also search any book in the Adoption Tool at the top of the FAST screen and request a desk copy by selecting the Details page. After a request is submitted, the SUNY Oneonta Online Bookstore Team will receive an automated email and request the textbook directly from the publisher on your behalf. Please note, desk copies are distributed at the discretion of the publisher and are never guaranteed.

Students have the option to ship to their home or to the campus shipping and mail service center, Dragon Express. Students who attend SUNY Oneonta receive free expedited shipping when selecting to ship their orders to campus. Students who select to have their orders shipped to their home will receive free standard shipping on all orders over $59. Orders placed through our Marketplace are excluded from all free-shipping promotions.

Your SUNY Oneonta Online Bookstore Team is available to answer any questions you may have. You can email us at oneonta@ecampus.com.


Fast Adoption Training Video

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