For a mental health emergency (when the Counseling Center is not available) call the OTSEGO COUNTY MOBILE CRISIS ASSESSMENT TEAM 24-HOUR CRISIS SERVICES at 1-844-732-6228

Student Emergencies

Psychological/emotional concerns

  • After business hours a student on campus should call University Police to request help to evaluate the situation at 607-436-3550 or Call the Otsego County Mobile Crisis Assessment Team (MCAT) 24-hour crisis phone number (toll-free) to talk with mental health worker 844-732-6228 or 877-369-6699
  • To check on an off-campus who may be having a crisis, call Oneonta Police Department at 607-432-1113

Serious illness or injury

  • During and after business hours on campus, call University Police or the Oneonta State Emergency Squad (OSES) for transport to the hospital at 607-436-3550 if needed. Information on when to call an ambulance and local urgent care services.
  • For a student who is off campus, call 911.

Threatening or irrational behavior, crime in progress, sexual assault

  • If you are on campus call University Police at 607-436-3550
  • If you are off campus call 911
  • The SUNY Oneonta University Police Department is available 24/7. Officers are sworn state police officers with full arrest powers and are trained to evaluate psychological crises.
  • In cases of sexual assault, UPD officers can contact the Violence Intervention Program (VIP) to request the services of an advocate for the victim.


National Suicide Prevention Lifeline 1-800-273-TALK (8255)
24/7 hotline for people considering suicide

***If you are considering suicide, you can also contact a local crisis counselor 24/7 by calling MCAT at 1-844-732-6228

National Sexual Assault Hotline 1-800-656-4673
***The Violence Intervention Program in Oneonta NY also has a 24-hour crisis service available at 607-432-4855.

National Child Abuse Hotline 1-800-422-4453
For questions or help in reporting suspected child abuse.

National Domestic Violence Hotline 1-800-799-7233

National Runaway Hotline 1-800-621-4000 or 1-800-231-6946
Serves runaway/homeless youth and their families.

National AIDS Hotline 1-800-342-2437
For information about prevention, risk, testing, treatment and other HIV/AIDS- related concerns.

Alcohol and Drug Help Line 1-800-ALCOHOL (252-6465)

Gambling Addiction Hotline 1-800-522-4700

Veterans Crisis Line 1-800-273-8255 (press 1)

Gay, Lesbian, Bisexual & Transgender National Hotline Toll-free 1-888-THE-GLNH (1-888-843-4564) open Sunday-Friday 4pm to midnight, Saturdays noon-5pm Easter Standard Time

The Trevor Lifeline Project for the prevention of suicide among LGBTQ people (24- hours a day) 866-488-7386 (866-4U-Trevor)

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