DRAGON EXPRESS
Dragon Express receives and distributes all USPS mail and packages, UPS, Fed Ex and DHL for students. We are located in the basement of Hunt Union.
Other Dragon Express Services Include:
- Mail and package shipping via UPS, Fed Ex or USPS
- Packaging supplies
- Copy and fax services
- Postage stamps
Students, faculty and staff are encouraged to utilize Dragon Express Services for both personal business and for their departments. Take advantage of the very low NYS contract UPS shipping rates!
Students will receive an e-mail from Dragon Express when their package is ready to be picked up. Please do not come up to Dragon Express until you receive this e-mail! You should receive this e-mail within 24 hours of your package showing as delivered by the carrier/vendor. If it has been more than 24 hours, please email e-mail us with your tracking information so we can help you locate it.
Please follow the instructions within the e-mail to pick up your item. Double check your clutter and/or junk email files! There will be e-mails from Dragon Express directly when you have any item to pick up from the window. Students must present Student ID or Driver’s License to pick up their mail and package(s) at the counter. When you have an item in the Intelligent Lockers, the e-mail notification will be from support@luxerone.com. Any questions or issues with items in the lockers should be emailed to Dragonexpress@oneonta.edu.
We now have Luxer One Intelligent Lockers so students can pick up their items whenever Hunt Union is open. You will receive a one time access code and QR code in an email to enter at the locker kiosk and retrieve your package.
Download the Luxer One mobile app to skip the kiosk and open the locker with your app! You will also be notified through the app when you have an item in the locker ready for pick up.
The e-mail notification when you have an item in the locker will be from support@luxerone.com. Please check your junk/clutter e-mails for this e-mail!
You have 48 hours to pick up your package from the locker! You will get a reminder e-mail after 24 hours! After 48 hours, you will be notified by Dragon Express that your item can be picked up from the window. If isn't picked up within 3 more business days it will be returned to the sender!
SUMMER HOURS
Monday through Friday: 12:30 p.m. – 2:30 p.m.* until August 12.
*Hours may vary based on staffing, please call ahead to be sure we are open!
REGULAR SCHEDULE
Monday through Friday: 10 a.m. – 5 p.m.
Saturdays: 12 p.m. – 2:30 p.m.
Sundays: Closed
SCHEDULE EXCEPTIONS
August 12 - 16: 10 a.m. - 3 p.m.
August 19, 20: 10 a.m. - 3 p.m.
August 21 - 24: 10 a.m. - 5 p.m.
August 25: 12 p.m. - 2:30 p.m.
September 2: 10 a.m. - 3 p.m.
October 4: 10 a.m. - 3 p.m.
October 5: Closed
October 7, 8: 10 a.m. - 3 p.m.
November 25, 26: 10 a.m. - 3 p.m.
November 27 - December 1: Closed
December 16, 17: 10 a.m. - 3 p.m.
WINTER HOURS
December 18 - January 17:
Monday - Friday: 12:30 – 2:30 p.m.*
*Hours may vary based on staffing, please call ahead to be sure we are open!
Packages will be returned to sender if they are not picked up in 5 business days. To make other arrangements for your package if you can't pick it up within 5 business days, please contact us as soon as you receive the e-mail. We can forward packages that are shipped via USPS at no charge. You have to pay to forward a package that arrived via UPS, FedEx or DHL.
You have 48 hours to pick up your package from the locker! You will get a reminder e-mail after 24 hours! After 48 hours, you will be notified by Dragon Express that your item can be picked up from the window. If isn't picked up within 3 more business days it will be returned to the sender!
All first-class mail can be picked up at Dragon Express. Students will receive an e-mail from Dragon Express when they have mail to be picked up. If students are no longer residing on campus, their mail will be returned to the sender.
To update your permanent or local address please contact the Registrar’s Office, 607-436-2531.
Students have been assigned a unique Dragon number as their mailing address that they will have for their career at SUNY Oneonta. To find your unique Dragon number, log into myOneonta, go to Web Services then Personal & User Information then View address and phone. It can also be found on the campus directory.
To ensure timely delivery of your mail, please use the following format:
General Format:
Student Name as registered (Middle Initial is helpful)
Dragon Number
68 Bugbee Road
Oneonta, NY 13820
Example:
Jeanne Doe
Dragon 55
68 Bugbee Road
Oneonta, NY 13820
How to Address First Class Mail:
Address the envelope parallel to the longest edge of the envelope.
The procedures for addressing your mail is as follows:
Recipient's Address in the Center:
- Recipients Name
- Business Name (if applicable)
- Street address (with apartment or suite number)
- City, State and ZIP code (on the same line)
- Country (IN ALL CAPS—IF INTERNATIONAL ONLY)
Return Address in the upper left-hand corner:
- Keep it in the upper 1/3 of the envelope
Stamp in the upper right-hand corner:
- Stamps can be purchased at Dragon Express.
Drop Off Locations (all mail, packages and intracampus mail)
- • Dragon Express Counter
- • Dragon Express Locker Area Mail Slot
- • Blue Dropbox near the bust stop on West Dormitory Road (checked daily at 1 p.m.)
Carrier Pick-Up Times:
- Carriers pick up from Dragon Express Monday through Friday as follows:
- FedEx Ground at 1:30 p.m.
- UPS at 2:30 p.m.
- USPS at 2:45 p.m.
Gather as much information about the missing piece of mail or package (such as tracking number, how it was addressed, who it was from) and then contact Dragon Express to help locate your missing package. Please double check your junk/clutter e-mails to make sure you didn't miss an email from Luxer One or Dragon Express.
