Reference and Instruction Services

Reference Services

Reference Service: Librarians provide reference and research assistance in person at the Reference Desk, by phone, e-mail, or chat. See Contact for details.

Research Consultation: Reference librarians are available for personal research consultations regarding specialized resources, specific assignments or other research needs. Request a research consultation.

Instruction Services

The Library's instruction program supports the teaching mission by educating students for academic success and lifelong learning. Librarians work with instructors to provide information literacy and library research instruction. To arrange an instructional class, email Sarah Rhodes.


Instruction librarians at the James M. Milne Library introduce students to the nonlinear and iterative nature of research, a process that requires both creativity and flexibility in pursuing ongoing and emerging questions as new understanding develops. Librarians cultivate in students the discovery skills necessary to locate, use, and evaluate a variety of information resources.

Guided by the ACRL Framework for Information Literacy in Higher Education, librarians provide instruction in the resources appropriate to students’ research goals. Students learn how to effectively manage the library research process. Specifically, students will:

-match information needs to appropriate search tools

-design and refine search strategies, including search terms, to improve results

-use multiple criteria to evaluate a variety of information sources

-demonstrate flexibility, persistence, and skills to produce new knowledge

-reflect upon learning in the research process

Research and Course Guides are online library pathfinders that bring together the best research databases, scholarly journals, and more, plus tips for doing effective research in the discipline, subject or topic, and contact information for getting help from a subject librarian. Access Library Research and Course Guides

Online Research Tutorials Our Online Student Research guide provides research instruction, demonstration and best practices that will help you successfully navigate the Library's collections. We also offer online Subject Guides for resources by discipline. Visit

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