Marketing and Communications

The Office of Marketing and Communications amplifies stories of how SUNY Oneonta community members grow, thrive and live, with a strategic focus on fueling enrollment, strengthening the university brand and advancing institutional priorities.

Who We Are

We are a team of brand strategists, creatives, storytellers, visual designers, relationship builders and reputation stewards who shape how the university shows up in the world. We align marketing campaigns, authentic stories and creative assets with the university’s mission and values.

Three institutional strategic priorities guide our work: 

  • Advancing the university’s enrollment goals through a comprehensive, data-informed marketing and communications strategy that attracts, engages, enrolls and retains prospective Red Dragons who will thrive at SUNY Oneonta.
  • Strengthening the university’s reputation through paid, earned, shared and owned media that magnifies SUNY Oneonta’s identity, value proposition and distinctive attributes.
  • Authentically demonstrating how the university lives and achieves five strategic pillars:
    • Academic excellence and equity
    • Student success
    • Advancing our community
    • Institutional relevance
    • A university of the community 

We approach every initiative as a chance to blend data and creativity to develop smart, strategic solutions.

How We Create Value

  • Enrollment Marketing: Guided by audience insights and performance data, we design and implement campaigns that build brand strength and market position while supporting enrollment and program goals. We develop integrated content for advertising, print, email, web, video, social media and the virtual campus tour.
  • Media Relations: We spotlight newsworthy initiatives and impactful stories, securing media coverage that elevates SUNY Oneonta’s visibility and credibility.
  • Social Media: We shape SUNY Oneonta’s digital identity by translating campus life and research into engaging, localized storytelling that fosters meaningful engagement and builds community.
  • Web Communications: We oversee content strategy, information architecture and design standards for suny.oneonta.edu, ensuring an accessible and on-brand user experience.
  • Photography, Videography and Design: We elevate the institution’s visual brand story across print, digital and environmental touchpoints and ensure consistency of elements such as logos and marks. We use photography, videography and graphic design to translate complex ideas into clear, compelling visual narratives.
  • Storytelling: We write and publish stories in a variety of forms about how faculty, staff, students and alumni grow, thrive and live at SUNY Oneonta and beyond.
  • Internal Communications: We coordinate an internal communications program of news, updates and information for faculty, staff and students.
  • Mascot Management: We enable Red the Dragon to appear at campus events.

Our Team

Melissa Richards.

Melissa Richards, MPA, APR, CPC
Senior Executive Director of Communications and Marketing
607-436-3344
Melissa.Richards@oneonta.edu

Enrollment Marketing

Lisa Miller

Lisa Miller
Director of Enrollment Marketing 
607-436-3317
Lisa.Miller@oneonta.edu

Communications and Media Relations

Jill Shea-Feury

Jill Shea-Feury, M.S.
Director of Communications and Media Relations
607-436-3603
Jill.Shea-Feury@oneonta.edu

Jessica Reynolds

Jessica Reynolds
Assistant Director of Communications + Social Media
607-436-3310
Jessica.Reynolds@oneonta.edu

Kaleb Smith

Kaleb H. Smith
Content Writer
607-436-2856
Kaleb.Smith@oneonta.edu

Creative Strategy and Design

John Bugyi

John Bugyi, M.S.
Associate Director for Creative Strategy + Senior Designer
607-436-3034
John.Bugyi@oneonta.edu

Ian Lascell

Ian Lascell
Graphic Designer
607-436-2208
Ian.Lascell@oneonta.edu

Tom Maroney

Tom Maroney
Digital Media Producer
607-436-3285
Tom.Maroney@oneonta.edu

Web/Digital

Jennifer Smith

Jennifer Smith, M.S.
Associate Director of Digital Strategy

607-436-3031
Jennifer.Smith@oneonta.edu

Adam Gallagher

Adam Gallagher
Web Specialist
607-436-3662
Adam.Gallagher@oneonta.edu

Key Links

Current students and employees can visit the Office of Marketing and Communications intranet for additional resources.