A mental health emergency or psychological crisis is any situation involving an individual in distress who is unable to appropriately manage themself and may include:
- Suicidal behavior.
- An individual threatening harm to themself or others.
- A psychotic break (bizarre behavior and/or sudden loss of contact with reality).
- An unusual or prolonged reaction to traumatic event(s).
- Behavior that is unreasonably disturbing to the academic, work or living environment.
Quick Response:
- Call University Police at 607-436-3550.
- Call the Student Health and Wellness Center at 607-436-3368. Monday-Friday: 8 a.m. to 4:30 p.m.
- Call the Mobile Crisis Assessment Team (MCAT) at 877-369-6699 (24/7).
SUNY Oneonta Resources for Students
- Counseling Center: Provides short-term individual counseling, daily crisis appointments group counseling, and referrals for open-ended counseling.
- Behavioral Assessment/Intervention Team (BAIT): A place to report behaviors which suggest a student could be at risk to themselves or others.
- Student Health Center: Provides quality medical care to our students.
- Accessibility Resources: Provides resources to design accessible environments and coordinate accommodations for eligible students.
- Office of Student Care
- Food Pantry: Create to help battle food insecurity; located on the bottom floor of the Hunt Union in Room 6B.
- Emergency Fund: Emergency assistance to help students facing an unforeseen event or an unexpected need for aid.
SUNY Oneonta Resources for Faculty and Staff
- The Employee Assistance Program (EAP), at 607-436-2452, provides the following services: consultations, assessment and referral counseling, and arrangements for crisis intervention.
Sexual, Relationship, and Gender-Based Violence Resources
- Title IX Office: a civil rights resource for all of our students and employees and works to ensure the campus is a welcoming and inclusive one, where all members of the community are safe.
- Opportunities for Otsego VIP (hotline): The Violence Intervention Program (VIP) offers free and confidential support to victims, survivors and families impacted by violent crime.
- National RAINN Hotline: The nation’s largest anti-sexual violence organization.
Off-Campus 24/7 Crisis Resources
- 24-hour Local Crisis Hotline: (Oneonta/Otsego County) - MCAT (Mobile Crisis Assessment Team) -
- National Suicide Prevention Lifeline offers free and confidential support for people in distress by trained counselors in the location of your area code:
- Crisis text hotline is here for any crisis. A live, trained Crisis Counselor receives the text and responds, all from our secure online platform.
- Text Crisis text hotline (HOME to 741) from anywhere in the United States, anytime.
- Trans Line Hotline is a peer support phone service run by trans people for our trans and questioning peers. Call if you need someone trans to talk to, even if you’re not in crisis or if you’re not sure you’re trans.
- The Trevor Project provides crisis support services to LGBTQ young people. To reach a trained counselor at anytime:
- BlackLine provides a space for peer support, counseling, witnessing and affirming the lived experiences to those who are most impacted by systematic oppression with an LGBTQ+ Black Femme Lens. BlackLine prioritizes BIPOC (Black, Indigenous and People of Color).
Strategies for Escalating Violent Situations
Inform University Police and your supervisor about any individual you think could to be threatening or dangerous.
- Never try to handle a situation that is potentially dangerous to you or others. Call University Police at 607-436-3550.
- Clearly state that immediate assistance is needed.
- Give your name, your location and the nature of the problem.
- All suicide attempts need to be reported to University Police so the safety of the individual(s) can be properly addressed.
- Alert University Police at 607-436-3550.
- Know your escape route.
- Place a barrier between yourself and the aggressor.
- Use effective people/communications skills.
- Have a second person with you.
- Maintain eye contact and a positive posture to send out positive signals.
- Do not touch or approach a person who may become violent.
- Keep the person talking as you maintain a controlled, calm demeanor. Speak softly.
- Show concern, yet maintain a safe distance; avoid being alone with the person.
- Have someone else contact University Police.
This preparedness guide for students, faculty, staff and visitors has been provided to you by SUNY Oneonta. We encourage you to familiarize yourself with how SUNY Oneonta plans for emergencies, and to improve your understanding of emergency preparedness and response. This guide is based on presently available information, as well as current federal- and state-recommended protective actions. In every situation, common sense and awareness of personal safety should take precedence over any action described in this guide.