Frequently Asked Questions
Stay home. Do not return to campus. Call your doctor.
To prevent the spread of COVID-19, any student who wishes to use Health & Wellness Center services should call the Health Center at 607-436-3573 before entering the building. A staff member will conduct a phone triage before allowing you to enter the building. We must stress that you should not come to the Health & Wellness Center without first calling ahead and being directed to do so by a staff member. Thank you for your cooperation.
Our Health & Wellness Center does not have testing for coronavirus. If the health center staff recommends testing for COVID-19, the local health department will be contacted for testing facility options. Severe symptoms will require calling 911 for an ambulance as usual.
SUNY Oneonta would quarantine an on-campus student at the direction of the Otsego County Department of Health (DOH) in coordination with our Health Center.
The Morris Hall apartments would be the first choice for quarantine. The West Street guest house could also be used. The Office of Residential Community Life may identify other quarantine locations, contingent upon (DOH) approval. If a student who needs to be quarantined already lives in a space by themselves where they have their own private bathroom, they may quarantine in place.
For a student who is moved to quarantine, SUNY Oneonta would provide a thoroughly disinfected, furnished space with its own bathroom and living area, a phone, Internet and linen service. The college also would supply personal products and cleaning supplies. A professional staff member would serve as liaison to a quarantined student. Sodexo would provide dining services and deliver meals and drinks on an established schedule. The DOH would check in daily.
The college would seal the room with tape for as long as possible before being cleaned, contingent upon DOH approval.
The college would close the bathroom for 72 hours and then a cleaning team would don personal protective equipment and disinfect it.
The college would not publicly disclose information about a quarantined student, but would share information with the DOH, consistent with federal law.
The college will notify the campus community if a student or employee tests positive for COVID-19.
Yes. The Counseling Center is available to do tele-counseling for students who are physically in NY State. We are no longer seeing students in person. To set up an appointment, please call 607-436-3368.
If you are located in Otsego County and need to speak with a licensed counselor immediately, please call the 24-hour Otsego County Mobile Crisis Assessment Team at 1-844-732-6228. If you are located outside of Otsego County and are having a mental health emergency, the National Suicide Hotline (1-800-273-8255) will connect you to your local mental health crisis unit.
Students may contact the Counseling, Health and Wellness Center at 607-436-3573 to discuss this. Any information you share will be kept confidential.
The CDC website discusses the medical public health aspects of novel coronavirus 2019-nCoV and COVID-19 in great depth.
The New York State Department of Health website provides updates on the state’s response to the pandemic.
The SUNY Health Alert website details actions that SUNY has taken to safeguard students, employees and campus communities.
This webpage was last updated April 2, 2020.